Your Rights

As a client/patient receiving services, you have the right:

To provide informed consent and express your choices

regarding service delivery, the release of information, concurrent services, and the composition of your service delivery team.

To refuse treatment or medication,

unless otherwise required by law.

To receive care that respects your personal dignity, privacy, and cultural and personal values and beliefs.

To receive treatment based on your individual characteristics, needs, abilities, and preferences,

without discrimination based on race, religion, sex, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability, or other status protected by applicable law.

To have information about your treatment kept confidential within the limits of the law,

including information shared with staff members and information maintained in your medical or service record.

To receive needed and appropriate care and services,

subject to program availability, eligibility, and scope of services.

To know the names, roles, and qualifications of the staff members or providers involved in your care or services.

To be informed when your treatment or services are transferred from one staff member or provider to another

and, when appropriate, the reason for the change.

To be informed of the reason for a referral to another program, provider, or service.

To receive an explanation when your needs cannot be appropriately addressed by the program and a referral to another provider or level of care is recommended.

To access your health record and pertinent health information,

as permitted by law, within sufficient time to support informed decision-making.

To request an amendment or correction to your health information

in accordance with applicable law.

To request information regarding disclosures of your protected health information,

as permitted by applicable law.

To file a grievance or complaint regarding your care, treatment, services, staff, or program without fear of retaliation, discrimination, interference with services, or adverse consequences,

and to receive information regarding how the grievance will be reviewed and resolved.

To receive information about how to contact an appropriate external regulatory, licensing, accreditation, or oversight agency

if you are dissatisfied with the resolution of a grievance or wish to file a complaint directly with that agency.

To participate in the development and review of your treatment or service plan

and to receive information necessary to make informed decisions regarding your care.

To receive information about proposed services and treatment in a manner you can understand,

including reasonably available information concerning potential benefits, risks, alternatives, and expected outcomes.

To be free from abuse, neglect, exploitation, humiliation, harassment, discrimination, and unnecessary restraint or coercion

while receiving services.

To receive services in a safe and appropriate environment

and to have reasonable concerns regarding your safety addressed.

To receive information about applicable fees, charges, financial responsibilities, and payment expectations

associated with your care or services.

To have your rights explained to you in a manner you can understand

and to receive a copy of these rights upon request.

For School Districts

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YOUR RIGHTS

As a client/patient receiving services, you have the right:

FOR SCHOOL DISTRICTS

FOR HEALTHCARE ORGANIZATION/INDIVIDUALS

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