SMS Terms & Conditions

1. General Terms

Welcome to Healthworks Pros LLC / WE CARE 2 (“HealthWorksPros,” “we,” “our,” or “us”). By accessing our website, using our online services, or voluntarily enrolling in our SMS messaging programs, you agree to the applicable terms described below.
These Terms & Conditions govern website usage and our text messaging programs. Healthcare services may be subject to additional patient agreements, consent forms, and applicable privacy notices.

2. SMS Messaging Program Description

Healthworks Pros LLC / WE CARE 2 provides optional SMS messaging to support communications with clients, patients, prospective clients, and individuals who request information about our services.

Depending on the program for which you enroll, messages may include:

  • Appointment confirmations and reminders.
  • Scheduling and rescheduling updates.
  • Administrative notifications.
  • Care coordination and service-related communications.
  • General organizational updates.
  • Promotional communications and service announcements, where separately authorized.
SMS communications are intended to improve accessibility, convenience, and communication.

3. SMS Enrollment and Consent

By voluntarily providing your mobile telephone number and affirmatively opting into an SMS messaging program through an authorized website form, registration process, or other approved enrollment method, you consent to receive text messages from Healthworks Pros LLC / WE CARE 2 for the purposes described in that program.

Consent to receive marketing or promotional text messages, where offered, is obtained separately from consent to receive informational or healthcare-related messages.
Consent to receive SMS messages is not a condition of purchasing goods or services or receiving healthcare.

4. Message Frequency and Charges

Message frequency varies based on the messaging program, appointment activity, and services requested. Recurring messages may be sent while you remain enrolled.

Message and data rates may apply.
Your mobile carrier may charge fees for sending or receiving text messages according to your wireless service plan.

Healthworks Pros LLC / WE CARE 2 is not responsible for carrier-imposed messaging or data charges.

5. Opt-Out Instructions

STOP — To unsubscribe from text messages, reply STOP to any SMS message received from our messaging program. You will receive a confirmation of your opt-out request, and no further messages will be sent through that program unless you provide new consent or a legally permitted exception applies.

You may also contact our administrative office to request assistance with your messaging preferences.

6. Customer Support

HELP — For assistance with our SMS messaging program, reply HELP to any text message received from us.

Where protected health information is involved, disclosures are governed by applicable healthcare privacy laws, including HIPAA where applicable.

You may also contact:

Healthworks Pros LLC / WE CARE 2
Telephone: 973-571-9090
Email: admin@healthworkspros.net
Website: https://wecare2.net

Our team can assist with questions regarding program participation, messaging preferences, or communication concerns.

7. Privacy and Confidentiality

We respect your privacy and protect personal information in accordance with our Privacy Policy and applicable laws.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

For additional information regarding how we collect, use, store, and protect information, please review our: 

8. Message Delivery and Availability

SMS delivery depends on mobile network availability, carrier services, and other technical factors outside our control.

Message delivery is not guaranteed, and delays may occur.

Mobile carriers are not liable for delayed or undelivered messages.

SMS messaging is not intended for emergencies or urgent medical needs.

If you are experiencing a medical emergency, call 911.

9. Healthcare Communications

SMS communications may support administrative coordination and general healthcare service notifications.

Standard text messaging may not be appropriate for transmitting sensitive medical information.

Where appropriate, we may direct patients to secure communication channels for confidential healthcare matters.
SMS messages do not replace professional medical advice, clinical evaluation, or emergency medical services.

10. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our services, messaging programs, or applicable requirements.

Updates will be posted on this page with a revised effective date or last-updated date.

11. Contact Information

Healthworks Pros LLC / WE CARE 2
Email: admin@healthworkspros.net
Telephone: 973-571-9090
Website: https://wecare2.net

Thank you for choosing HealthWorksPros.

We CE-U™ — Compassion. Empathy. Understanding.