School, Community & Family Services™

Connected support for children, youth, and families—at school, at home, and in the community.

School, Community & Family Services™

Connected Support at School, at Home, and in the Community

HealthWorksPros brings together educational evaluations, school-based clinical services, Intensive In-Community services, behavioral assistance, and family support to help children and youth address challenges and build skills for everyday life.

We partner with school districts, families, care-management organizations, and community agencies to coordinate services around each young person’s needs.

School District Inquiry | Family Service Inquiry | Submit a Referral

Overview

Supporting the Young Person and the People Around Them

Supporting School Districts Through Clinical Excellence

A young person’s needs can affect learning, relationships, behavior, and participation in daily activities. Families and schools often need help connecting evaluations, treatment, and practical support.

HealthWorksPros provides coordinated services across educational, home, and community settings. Whether the starting point is a specialized evaluation, a district service need, or a family seeking behavioral health support, our team helps identify the appropriate next step.

For school districts

Access qualified professionals and coordinated administrative support for evaluations, related services, counseling, and other approved clinical needs.

For children, youth, and families

Explore clinical and behavioral support that addresses identified needs, strengthens skills, and involves caregivers in meaningful ways.

For care-management and community partners

Connect with a responsive provider team for referral review, service coordination, and communication throughout an authorized engagement.

Services are matched to clinical need, provider qualifications, applicable program requirements, location, and availability.

School Services

School districts need access to qualified professionals, dependable scheduling, and reports that support informed educational decisions. HealthWorksPros combines clinical expertise with administrative coordination to help districts manage these responsibilities.

Through HealthWorksPros Educational Evaluation Services™ and related school-based offerings, we support individual referrals, recurring service needs, and additional capacity across growing caseloads.

Educational and Clinical Evaluations

Available services may include:

The evaluation scope, required records, provider qualifications, and report expectations are confirmed before scheduling.

Counseling and Behavioral Health Support

We help districts access qualified professionals for individual counseling, behavioral health consultation, and other clinically appropriate services within the agreed scope.

Our team coordinates with designated school personnel and families to clarify service goals, communication expectations, and follow-up needs.

Related Services and Clinical Consultation

HealthWorksPros supports access to occupational therapy, physical therapy, and specialized clinical consultation based on district needs and provider availability.

Child Study Team Collaboration

We assist with referral intake, scheduling, provider assignment, family communication, report tracking, and authorized participation in meetings.

Our goal is to give district teams clear visibility into the work underway and dependable support from referral through completion.

Home & Community

Support Where Daily Life Happens

Some emotional and behavioral challenges require support in the environments where children, youth, and families spend their time.

HealthWorksPros offers Intensive In-Community services and behavioral assistance to address identified needs through individualized, goal-directed care in approved home and community settings.

Intensive In-Community Services

Intensive In-Community services, commonly called IIC, provide focused, short-term clinical intervention for eligible youth and families whose needs require this level of support.

Qualified clinicians work with the youth and family on goals that may include:

Services follow an individualized plan and are coordinated with the appropriate care-management partners.

Behavioral Assistance and Support

Behavioral Assistance, commonly called BA, helps youth practice specific skills and address identified behaviors within an approved plan.

A Behavioral Assistant provides direct, practical support under clinical supervision. Depending on the plan, sessions may focus on:

The clinician directs the treatment approach, and the Behavioral Assistant supports implementation within the assigned role.

Service Locations and Availability

Visits occur in approved, clinically appropriate settings based on the service plan, family needs, and program requirements.

Contact HWP to confirm current county coverage, provider availability, and the referral process. IIC and BA services require applicable eligibility review and authorization; an inquiry alone does not establish enrollment or a service start date.

Family Support

Helping Caregivers Put Strategies into Practice

Parents and caregivers play an important role in a young person’s progress. They also need practical guidance that respects their circumstances, strengths, and priorities. HealthWorksPros works with families to make approved strategies understandable and useful in everyday life.

Caregiver Coaching and Skill Development

Depending on the service and plan, support may address:

We explain strategies, model appropriate approaches, and review what is working with the family and clinical team.

Connecting Home and School

With appropriate consent, HWP can collaborate with school personnel and other providers to share relevant observations and support coordinated goals.

This collaboration helps families communicate their concerns and understand the responsibilities of the different professionals involved.

Finding the Right Support

Some families need caregiver participation within a youth’s treatment plan. Others may benefit from family counseling, parent coaching, or a referral to another service.

Our team helps clarify the request and identify the appropriate pathway. Availability, payment arrangements, and authorization requirements are reviewed for the specific service.

Our Approach

Clinical Care Supported by Reliable Coordination

HealthWorksPros combines qualified providers, family engagement, and structured operations to keep services organized and responsive.

Individualized Goals

We begin by understanding the referral, reviewing relevant information, and clarifying the needs to be addressed. Clinical services follow an appropriate plan with goals that can be reviewed over time.

Clear Clinical and Operational Responsibilities

Qualified clinical leadership oversees clinical practice, treatment decisions, and required supervision. Operational personnel coordinate scheduling, communication, records, and follow-through.

Families and organizational partners receive clear contact information and guidance on how to raise questions or concerns.

Dedicated Client Environment™

For school districts and organizational engagements, our Dedicated Client Environment™ brings together designated contacts, agreed workflows, referral tracking, scheduling coordination, and reporting processes.

The service environment is configured around the engagement so that responsibilities and next steps remain visible.

Structured Implementation

Our ENGAGE360™ methodology and Client Success Kit™ support an organized start—from initial planning and operational configuration through provider onboarding, service launch, and ongoing review.

Quality and Progress Review

We monitor service delivery, documentation, provider readiness, client feedback, and progress toward agreed goals. Concerns are assigned for follow-up, and changes are coordinated with the responsible decision-makers.

Respectful Communication

We work to understand each family’s language, culture, preferences, and circumstances. Tell us about communication or accessibility needs so we can discuss appropriate support. We CE-U—Compassion, Empathy, and Understanding.

District Solutions

Practical Support for Special Education Leaders

HealthWorksPros helps districts address the clinical and operational demands that can delay services and increase pressure on school personnel.

Provider Shortages and Coverage Gaps

We coordinate access to a multidisciplinary provider network and review availability against the requested specialty, location, and schedule.

When needs change, we help identify coverage options and communicate the next steps.

We explain strategies, model appropriate approaches, and review what is working with the family and clinical team.

Evaluation Timelines

Our team tracks referral milestones, required information, appointments, and report delivery against agreed timelines.

We flag barriers early so district personnel can make informed decisions and address outstanding items.

Family Scheduling and Engagement

We coordinate appointments, confirmations, reminders, and rescheduling with families and providers.

When communication, transportation, or availability creates a barrier, we bring the issue to the appropriate contact and help identify workable arrangements.

Documentation and Report Quality

We establish report expectations at the start of an engagement and coordinate clinical review, requested clarification, and delivery.

Our administrative team tracks completion while qualified clinicians retain responsibility for clinical findings and recommendations.

Time-Sensitive Requests

Districts may need help with an urgent evaluation, unexpected absence, or changing caseload.

HWP reviews the request, checks appropriate provider capacity, and communicates available options. Acceptance and timing depend on the service, required information, and provider availability.

Support Beyond the School Setting

When a family may benefit from additional home or community support, HWP can explain available pathways and coordinate appropriate referrals with consent. School services and community treatment retain their respective eligibility, authorization, and documentation requirements.

Getting Started

Choose the Pathway That Fits Your Needs

For School Districts and Educational Organizations
1. Tell us what you need.
Share the requested services, anticipated volume, location, preferred schedule, and relevant deadlines.
2. Confirm scope and capacity.
We review provider availability, qualifications, reporting expectations, and operational requirements.
3. Establish the engagement.
We confirm the agreement, designated contacts, referral workflow, and implementation steps.
4. Begin services and review performance.
Our team coordinates delivery, tracks outstanding work, and maintains communication with your designated personnel.
For Parents and Caregivers
1. Contact HWP.
Tell us briefly what kind of help you are seeking and where services are needed.
2. Review the appropriate pathway.
Our team helps distinguish among outpatient care, school-related services, and home or community programs.
3. Complete applicable intake and authorization steps.
Some services require involvement from PerformCare, a care-management organization, or another authorized referral source.
4. Confirm service arrangements.
We discuss next steps once the required information, approvals, and provider availability are established.

For Care-Management and Community Partners

Use our secure referral process to provide the requested service, location, authorization information where applicable, scheduling needs, and relevant contact details. HWP reviews the referral, identifies missing information, checks capacity, and communicates acceptance or other next steps.

FAQs & Referrals

Do services have to take place at school?
No. HWP supports school-based services and separate home and community programs. The appropriate setting depends on the service, clinical plan, agreement, and authorization.
IIC provides focused clinical intervention delivered by a qualified clinician. Behavioral Assistance provides practical, supervised support to help a youth work toward specific behavioral goals in an approved plan.
Yes. Families can contact us for information and help identifying the appropriate pathway. Some programs require separate eligibility review, care-management involvement, or authorization before services can begin.
School personnel can help connect a family with HWP and appropriate community resources. Family consent and applicable program requirements guide the referral and any information shared.
Only services expressly included in the agreement are part of that engagement. Community treatment may require a separate referral, authorization, or payment arrangement.
Coverage varies by service and provider availability. Contact us with the county, requested service, and scheduling needs so we can confirm current capacity.
Payment arrangements vary by service. School services may be provided through a district agreement. Other services may involve insurance, program authorization, or a separate payment arrangement. Our team reviews the applicable requirements before services begin.
Timing depends on the requested service, complete referral information, required approvals, and provider availability. We explain the next steps and communicate outstanding requirements.
When appropriate and properly authorized, we coordinate with designated school personnel, care managers, and other providers. Information sharing follows applicable consent and privacy requirements.
This page and its inquiry forms are not monitored as an emergency response service. For immediate danger or a medical emergency, call 911.

Connect with HealthWorksPros

Whether you represent a school district, are seeking help for your family, or are coordinating a referral, our team can help you identify the next step. Call or text: (973) 571-9090