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TRUST™ is HealthWorksPros’ integrated care framework designed to improve health outcomes by addressing the clinical, behavioral, social, and community factors that influence an individual’s well-being.

The model brings together healthcare providers, behavioral health professionals, care coordinators, community health workers, and support services to ensure that individuals receive comprehensive, coordinated, and culturally responsive care.

TRUST™ –HealthWorksPros Whole-Person Care Model

TRUST™ Stands For:

T – Treatment Coordination

  • Coordinated management of medical, behavioral health, and supportive services.
  • Integration of providers and care teams.

R – Relationship-Based Care

  • Building trust through culturally responsive, patient-centered engagement.
  • Long-term support focused on individual and family needs.

U – Understanding the Whole Person

  • Addressing physical health, mental health, social determinants of health, and environmental factors.
  • Comprehensive assessment of patient needs and barriers.

S – Supportive Navigation

  • Connecting individuals to healthcare, behavioral health, community resources, benefits, transportation, housing, and other supports.
  • Ongoing care coordination and advocacy.

T – Transformation Through Wellness

  • Promoting sustainable improvements in health, wellness, independence, and quality of life.
  • Focusing on prevention, resilience, and long-term outcomes.

Key Components of the TRUST™ Model

Clinical Care

  • Primary care
  • Preventive services
  • Chronic disease management
  • Telehealth support

Behavioral Health

  • Mental health services
  • Psychiatric support
  • Counseling and therapy
  • Substance use support

Care Coordination

  • Case management
  • Referral management
  • Appointment coordination
  • Follow-up services

Community-Based Support

  • Community health workers
  • Resource navigation
  • Health education
  • Outreach and engagement

Population Health

  • Risk stratification
  • Proactive interventions
  • Health equity initiatives
  • Outcome monitoring

TRUST™ Philosophy

The TRUST™ model is based on the belief that lasting health improvements occur when healthcare extends beyond the clinic and addresses the full range of factors affecting a person’s life. By combining medical care, behavioral health support, community engagement, and care coordination, HealthWorksPros helps individuals achieve better health outcomes and improved quality of life.

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